Terms of Service

Last Updated: April 23, 2026

1. Agreement to Terms

By accessing or using JustDMs ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

JustDMs is a browser extension and web application that enables users to:

  • Send direct messages to members within Skool communities
  • Automate messaging campaigns and follow-ups
  • Manage conversations through a unified inbox
  • Access AI-powered message personalization features

3. User Accounts and Registration

To use our Service, you must:

  • Be at least 18 years of age
  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use Policy

You agree NOT to use the Service to:

  • Send spam, unsolicited messages, or engage in harassment
  • Violate any applicable laws, regulations, or third-party rights
  • Transmit malicious code, viruses, or harmful materials
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any systems or networks
  • Use automated means to access the Service except through our API
  • Violate Skool's Terms of Service or community guidelines

5. Subscription Plans and Billing

5.1 Subscription Plans

JustDMs offers multiple subscription tiers with varying features and usage limits. Your subscription will automatically renew at the end of each billing cycle unless canceled.

5.2 Free Trial

New users receive a 7-day free trial with limited features (5 connected accounts, 50 DMs + follow-ups). Credit card information is required to start the trial. You will not be charged until the trial period ends.

5.3 Payment

All payments are processed through Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method. You are responsible for all charges incurred under your account.

5.4 Plan Changes

You may upgrade or downgrade your subscription at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of the next billing cycle.

6. Cancellation and Refunds

6.1 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period.

6.2 Refund Policy

We offer a 7-day money-back guarantee after your first paid subscription charge. To request a refund, contact our support team within 7 days of your initial payment. Refunds are not available for renewals or subsequent charges.

7. Intellectual Property Rights

7.1 Our Rights

The Service, including its original content, features, and functionality, is owned by JustDMs and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Rights

You retain all rights to the content you create and send through our Service. By using the Service, you grant us a limited license to process, store, and transmit your content solely to provide the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and use your information as described in our Privacy Policy. By using the Service, you consent to such collection and use.

9. Third-Party Services

Our Service integrates with third-party platforms, including Skool. Your use of these platforms is subject to their respective terms of service and privacy policies. We are not responsible for the actions, content, or policies of third-party services.

You acknowledge that using JustDMs to interact with Skool communities is your responsibility and must comply with Skool's Terms of Service.

10. Service Level and Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to the Service. We may:

  • Perform scheduled maintenance with advance notice
  • Temporarily suspend access for technical issues
  • Modify or discontinue features with reasonable notice
  • Update the Service to improve functionality or security

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUSTDMS SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES
  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
  • STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE
  • ANY SUSPENSION OR TERMINATION OF YOUR ACCOUNT

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Indemnification

You agree to indemnify, defend, and hold harmless JustDMs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

14. Termination

14.1 Termination by You

You may terminate your account at any time by canceling your subscription through account settings.

14.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay fees when due
  • Use the Service in a way that harms other users or our platform

Upon termination, your right to use the Service will immediately cease. We are not liable for any loss resulting from account termination.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms. If you disagree with changes, you must stop using the Service and cancel your account.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which JustDMs operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or use of the Service shall be resolved in the courts of that jurisdiction.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and JustDMs regarding the Service and supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms, please contact us:

Email: support@justdms.com